MYMACLUB (AUST) PTY LTD (ABN 81 700 788 272), trading as MyMAClub, operates MyMA Staff. This notice supplements our App and Platform Privacy Policy for the native Staff app on iPhone, iPad and Android and its paired Apple Watch companion.
Information and purposes
| Information | Why it is used |
|---|---|
| Name | Staff identity and names on workplace documents/messages |
| Email Address | Login and account recovery |
| Health / leave information | Optional sick/carers-leave requests and notes sent to the manager |
| Emails or Text Messages | Private workplace group messages |
| Photos | Optional group photos and JPG/PNG RSA evidence |
| Other User Content | Availability, leave requests and RSA PDF documents |
| User ID | Staff account, workplace and authenticated sessions |
| Device ID | Installation UUID and notification token |
| Product Interaction | Session and request/read audit records |
| Other Diagnostic Data | Technical/server security and troubleshooting logs |
Information is linked to your Staff account and workplace. If you do not supply required login or workplace identifiers, we cannot provide the corresponding feature. Optional leave notes, documents and photos are only needed when you choose to use those features.
Your employer provisions your Staff identity and workplace assignment. MyMA Staff does not offer public account creation. Information is used to provide and secure your workplace features. The app has no advertisements, advertising tracking, Coach chatbot, payment processing, payroll, STP or health-monitoring service.
Your choices and workplace recipients
Availability, leave notes, RSA uploads and messages are submitted when you choose those features. Your workplace manager can review leave and RSA evidence; selected workplace group recipients can read messages and photos. Include only health information needed for a leave request. Notifications can be paused in the app and controlled through device Settings.
Service providers and notifications
MyMAClub uses its hosted platform and communication providers to operate Staff access, recovery and support. Apple APNs and Google Firebase Cloud Messaging process device notification identifiers and general workplace alerts. Expo Push Service is not used. These providers may process information outside Australia under their respective privacy and security arrangements. Apple and Google operate internationally, including in the United States; notification processing may also occur in other countries. Contact us for information about current provider arrangements. Push alerts do not include private message text or medical/document contents.
Apple Watch
The companion receives a limited display snapshot from your paired iPhone: workplace name, upcoming shift times, open-shift counts and general unread-update counts. It does not receive login credentials, message bodies, leave reasons or RSA documents. Its displayed personal information is held in memory and expires after fifteen minutes; opening the iPhone app refreshes it. Signing out removes the active snapshot. WatchConnectivity transports the snapshot between your paired devices and may retain the limited, expiring context within its system-managed storage.
Work records, retention and requests
A valid Staff identity can continue to view its retained personal work records after employment is archived or the employer stops paying for Rostering. This does not restore team messaging or operational permissions. Retention depends on the type of record, applicable legal obligations and the employer's requirements; there is no promise that every record is kept indefinitely. Access, correction and deletion requests are subject to identity verification and any records that must lawfully be retained.
Use Profile → Privacy & account help, contact your employer, or visit Account and data requests. Privacy questions and complaints can be sent to support@mymaclub.com.
Security and privacy requests
Access to workplace information is restricted to authorised participants and relevant managers. The app uses authenticated connections and platform access controls. Contact support@mymaclub.com for an access or correction request or a privacy complaint; include enough information to identify your account, and do not email unnecessary health or identity documents. We will verify your identity before releasing private records and respond under the applicable privacy requirements. If a privacy concern is unresolved, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Young workers and safety
Employers manage workplace eligibility, guardian consent and school-age compliance where required. Private messaging groups are for authorised workplace participants. Users can report inappropriate messages, block their senders and contact support; workplace group administrators review reports and can remove messages and selected participants.